The Strength of Team
Treysi’s Story
We often speak about GRIT when it comes to the Medworks Difference. GRIT represents our four core values: Growth, Readiness, Integrity, and Team. “Teamwork makes the dream work” as the overused phrase states, but that is exactly what happens in our company – the strength of our team powers the Medworks way.
The intriguing aspect of a team is that the action does not have to look the same for everyone. For a team to achieve a common goal, each member executes their own designated job in a coordinated fashion. For Medworks, the Sales, Services, and Administration departments all have separate responsibilities that must coordinate
with one focus: the Medworks Difference.
Treysi Knox, our Customer Care Coordinator, is part of our Administration department. Treysi is the wonderful personality you will meet when scheduling laser rental services with Medworks.
When asked how teamwork impacts her job, Treysi responds by saying that the checks and balances woven into the scheduling process undergird her accuracy and give her confidence. There is a great deal of communication between the Admin, Service, and Sales Teams when it comes to scheduling. Additionally, Treysi can call on fellow Admin Team members to help when needed. There are several members within the admin department who are trained to take calls and perform scheduling responsibilities, so when Treysi needs to be away from her desk, she can call on other team members to pitch in. Service and sales team members are available to clarify specifics such as case types, lasers and instrumentation requested, surgeon’s preferences, and other items pertaining to logistics and facilities. Treysi says. “It’s incredibly important that we are all in communication with each other about any changes that happen.”
To sum it up, Treysi asserts that through teamwork we uphold our core values. In her words, “We are a very tight team running a very tight ship.”