Quiyana "Q" Nieves

Business Systems Automation & AI Manager

"It is not the critic who counts... The credit belongs to the man who is actually in the arena."
-Theodore Roosevelt

Personality: Driven, Dependable, Curious

Professional Experience: Quiyana "Q" Nieves brings a diverse blend of business operations, technology leadership, and strategic problem-solving to Medworks. Her career evolved from using Salesforce as a business tool to leading enterprise technology initiatives involving Salesforce, MuleSoft, Power BI, automation, data governance, and AI.

Throughout her career, she has led more than 30 Salesforce automation and continuous improvement initiatives and helped oversee approximately 45 releases across Salesforce, MuleSoft, and Power BI platforms. Q has extensive experience managing cross-functional teams, developers, QA resources, vendors, and technology partners while translating business needs into scalable solutions.

Q holds an Associate Degree in Psychology from Fort Hays State University and is a Salesforce Certified Administrator and Salesforce Certified Business Analyst. She also maintains certifications in Salesforce Platform Foundations, Advanced Certified Scrum Product Owner (ACSPO), and Generative AI. Known for bridging the gap between business strategy and technology execution, Q is passionate about building systems, processes, and data-driven solutions that help organizations grow and operate more effectively.

Passions: Outside of work, Q is a devoted wife and mother who values family, loyalty, and investing time in the people she loves. She enjoys teaching her children new things and encouraging their curiosity and independence. An avid learner herself, she built her first computer at age 11 simply to understand how it worked.

Q also has a deep appreciation for art, particularly the works of Cézanne, Degas, and Renaissance artists. When she's not exploring new ideas, she enjoys hiking, running, swimming, discovering new restaurants, and sharing great meals with family and friends. She is also passionate about serving her community through hands-on volunteer work supporting individuals experiencing homelessness and participating in holiday food and children's outreach programs.