Growth begins with a mindset.  Each day we are given the opportunity to expand our skills and understanding of our roles as it relates to our daily experiences and challenges.  We have all been asked to ‘level up’.  Seems clear enough, simple enough, but also subjective enough.   What are the expectations and what does it look like to level up?   How can we possibly know if we are indeed rising to this challenge?     

Here's my take….

To level up literally means to go to the next level.  As an ideology or concept, it represents forward progress, improvement, or advancement.  Most assuredly, this can be felt as increased difficulties, stepping out of our comfort zone, facing new challenges and changes to the way things have always been done.  Nothing changes if….well, if nothing changes, and Medworks is on a trajectory of great change and growth.  Moving to the next level, so to speak. 

To level up requires us all to practice and improve our communications.  We must all be clear and ‘close the loop’, finish what is started so there is little room for misinterpretation to our intended audience.  Be brave enough to objectively evaluate your performance and be willing to make meaningful adjustments.  Go above and beyond expectation for our clients, it is our service to them that sets us apart.  Become selfless and recognize we are all part of the same team, with the same goals – give the credit where it is due.  Be sincere with your appreciation and practice humility in acceptance of it.  Learn to have those ‘difficult’ conversations, and understand they need to happen at times.  Transparent communication is not always easy or well received, learn to navigate constructive coaching as it is intended.  Take a moment to understand how your actions, or lack of actions, will affect your teammates.

Regardless of our position or title at Medworks, we are all important to its success.  We all serve a vital role.  The cart does not move forward being pulled in opposing directions.  Again, I challenge you all to level up.  Work to understand the bigger picture, work to understand another’s role and its importance.  Take initiative and stay resilient in the face of challenges. 

In supporting each other and striving for excellence, there is truly no limit to what we can achieve.  Thank you all for your continued dedication and hard work. 

Let’s level up, together.

Julie Amos

VP of Operations